Why are there reversals of points in my account?

Sometimes, points you've earned may be reversed by the offer or survey provider. This usually happens when a completion is flagged as low quality or invalid, based on the provider’s review.

Common Reasons for Reversals Include:

Falsifying information to qualify for a survey (e.g., entering false demographic data)

Rushing through surveys or offers without reading or engaging with the content

Inconsistent answers during a survey or across multiple surveys

Using VPNs, proxies, emulators, or other deceptive methods to bypass restrictions

These practices go against provider guidelines and can result in your points being revoked, even after they were initially credited to your account.

How to Avoid Reversals:

To ensure you keep the points you earn:

Always provide truthful and consistent information.

Take your time and engage properly with surveys and offers.

Avoid any tools or techniques that might appear suspicious or fraudulent.

By keeping things genuine and following the rules, you'll maintain a positive track record and maximize your earnings with no surprises.


The GrabPoints team is unable to credit back reversals, and all reversals are final.

Updated on: 29/04/2025