Where is my confirmation PIN? I haven't received anything.
If you're having issues confirming your mobile number, here are a few things you can try:
1. Double-Check Your Number
Make sure the phone number entered in your profile is correct. This is the most common reason for verification issues.
If it’s incorrect, update it and proceed with the SMS or voice confirmation.
2. Try the Voice Option
If you're not receiving the SMS, you can choose the voice call option instead.
Sometimes, mobile networks may delay or block text messages, especially if they come from automated systems.
3. Wait Period After Multiple Changes
If you’ve changed your phone number three times within one week, you will need to wait seven days before entering a new number again.
If none of these steps resolve the issue, please contact us through chat support so we can further assist you.
1. Double-Check Your Number
Make sure the phone number entered in your profile is correct. This is the most common reason for verification issues.
If it’s incorrect, update it and proceed with the SMS or voice confirmation.
2. Try the Voice Option
If you're not receiving the SMS, you can choose the voice call option instead.
Sometimes, mobile networks may delay or block text messages, especially if they come from automated systems.
3. Wait Period After Multiple Changes
If you’ve changed your phone number three times within one week, you will need to wait seven days before entering a new number again.
If none of these steps resolve the issue, please contact us through chat support so we can further assist you.
Updated on: 24/04/2025
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