I didn't receive the activation email, I cannot activate my account
We're sorry to hear you're having issues activating your account! If you haven't received the activation email, please try the following:
Check your Spam or Junk folder – Sometimes our emails can end up there by mistake.
Once you find the email, select “Mark as safe” or “Not Spam” to make sure you receive future messages from us.
To ensure you don’t miss any important emails, you can also refer to this guide on how to whitelist our email address with your specific email provider:
👉 How to Whitelist Emails
If you still can’t locate the email, feel free to reach out to us through chat so we can help you activate your account manually.
Check your Spam or Junk folder – Sometimes our emails can end up there by mistake.
Once you find the email, select “Mark as safe” or “Not Spam” to make sure you receive future messages from us.
To ensure you don’t miss any important emails, you can also refer to this guide on how to whitelist our email address with your specific email provider:
👉 How to Whitelist Emails
If you still can’t locate the email, feel free to reach out to us through chat so we can help you activate your account manually.
Updated on: 24/04/2025
Thank you!